COMPANY’S BRIEF PROFILE

Pets Habitat was first established in 2004 in Ajman as a small trading company solely to import pet food and products. Our first retail store opened in Barsha in 2007. We opened a second store in Motor City in 2011, however we had to let it go due to increasing business costs. Ultimately, we came to conclusion to maintain and concentrate on one store only for the benefit of our animals and for our customers.

OUR PERSONAL BELIEFS WHEN IT COMES TO ANIMALS

“But if you tame me, then we shall need each other. To me, you will be unique in all the world. To you, I shall be unique in all the world . . .”
The Little Prince by Antoine de Saint-Exupéry.

First and foremost, at Pets Habitat we are passionate about all animals: cats, dogs, birds, rodents, reptiles and all others. We cannot emphasize enough how pet animals depend on us entirely, ever since we, humans, have tamed and domesticated them thousands of years ago. We play roles of “Gods” to them, frequently deciding crucial aspects of their lives and wellbeing, we also decide if they live or die. Personally, we equally value all life forms, to the ridiculous point of being reluctant to kill a pestering insect.

WHY ARE WE SO FUSSY WHEN IT COMES TO OUR PETS AND WHO GETS TO TAKE THEM HOME?

As animal lovers and owners, who have seen it all when it comes to human-animal interaction, it is our policy to interview, consult and scrutinize our customers to ensure that each individual or family is willing and able to provide suitable environment, living space and the passion, dedication needed, besides the much needed finances, to own a pet in UAE. This may happen subtly or may come across as a straight forward approach. Our aim is not to turn around our pets for a quick profit, but to pair you up with compatible long term companion. At times we candidly discourage some customers from buying a pet altogether and suggest to go for a plant instead (a cactus), simply because the motive to own a pet is unjustified in our eyes. Consequently, you may observe some of our puppies and kittens for sale staying at the store longer.

Some of the questions we may ask:

• Do you live in a villa? If so, are you ok if your dog will not allow green grass to stay green all the time?
• Do you have a maid or someone to help you look after a pet while you are away, busy or sick?
• If you live in an apartment, are you disciplined enough to walk your dog regularly?
• How many hours do you work as a couple? Singles are rarely encouraged to own a dog, unless you work flexible hours, retired or live with a full time helper. Why not try a cat instead? Or a bird? Or a hamster? Or an indoor plant?..
• How will you manage a larger breed dog, considering UAE climatic conditions and cultural restrictions, limiting outdoor exercise time and space larger breeds require? We always try to coax our customers into buying small to medium dog breed while in UAE, so the pooch is happily managed indoors during hot and humid months, and he is not a nuisance for your neighbours or passers-by.
• Have you calculated relocating expenses of your larger breed if your circumstances change? Smaller breeds are considerably cheaper and easier to ship worldwide.
• Can you offer a home to one of our “free to good home” pet instead of buying?

I guess this is our humble attempt to reduce abandoned animals on UAE streets, and we expect our customers to understand and cooperate with us. In return of this scrutiny and assurance from our customers, we guarantee to provide strictly home bred and raised healthy pets, while ensuring that we do not encourage any form of cruelty to animals even inadvertently. As a result of our carefully selected breeders, we are able to guarantee our puppies and kittens WILL NEVER be purchased from puppy/kitten mills. We have eliminated any middle person between the breeder in Europe and us to assure all our animals come only from ethical, registered breeders to avoid fuelling any form of animal cruelty, direct or indirect. You can read the detailed process on Importing & Selling page and FAQ.

All our puppies and kittens are backed by our 30 day warranty against any life threatening serious diseases or viruses, against which we can vaccinate and protect our animals. Read more about this in Health Warranty section of our website.

In short, if you are looking for a pure-bred puppy or kitten in UAE, you will appreciate our store. I assure you that we will offer our best advice on the type of pet to ensure that the decision will be in the best interest of all parties involved. If you have certain type of pet in mind, let’s discuss, and I promise we’ll suggest and find most suitable, healthy pet for you and your family. If you have any doubts or concerns about choice of breed, process involved, documents or proofs, please feel free to email info@petshabitat.com. But also please bear in mind that at times it is simply impractical to search for and import one rare breed just because you think it will make best pet for you and your family. In such instances we usually suggest readily available alternative breeds.

IT WOULD NOT HAVE HAPPENED WITHOUT THEM

First and foremost, chances are I would not be writing this if not for my ex-husband and former partner at Pets Habitat Navdeep (often known just as ND or Andy). As life has it, Navdeep and I had to part our ways upon a mutual decision between us in benefit of our individual growth. He has been by my side for nearly two decades, patiently supporting me, my causes, beliefs (often stubborn and in some cases downright unreasonable) and my business, and I owe him a large portion of my success today.

Our ethical business concept cannot move forward even for a day without our loyal and dedicated team of staff, who are loving and passionate towards all our pets. Genuine animal lovers, they will gladly share their candid observations of our in-store pets’ temperaments and traits with you. Our team members may be more knowledgeable about some aspects of our pets than me, yet they remain always humble, honest and respectful.